Score keeping ?

Question
While score keeping and considering how to consider a hit versus an error. I have been informed that when a ball is hit, and not touched by a player it is considered a "hit'. That for an error to be recorded it has to have touched a glove or the player. If it doesn't touch the players glove then it is a considered a hit. I was always under the impression that if a ball is hit to a player and with reasonable and ordinary effort it should be fielded then it would be an error.
Ex: While watching a game I saw a ball hit to the secondbase player with a least 3 bounces, roughly 1 foot from her left side. There was no effort to really try and stop the ball (14 inches to the right it would have gone through her legs). The score keeper insists that the ball has to be touched or its a hit; That effort plays no part in the stats. My thought is that "you can" make an error without touching the ball, it depends on what you consider (with ordinary effort) means. I can't find any score keeping sites that address this issue.

P.S. I have no daughter on the team, so I am not politicaly motivated with the answer either way. Just curious ??
Thanks in advance for your help

Answer
This isn't as cut and dry as I thought it would be.

Definition of an error from the NCAA scoring guide, "A misplay charged to a defensive player when it is judged by the official scorer to have prolonged the time at bat (causes one or more pitches to be thrown) of an offensive player or contributed to an offensive player being declared safe."

Definition of a misplay from an on-line dictionary "play wrong or in an unskillful manner"

First things first, not all balls that are touched by a fielder and not caught are errors.  There are errors that are not touched!  I believe your wording hits the nail on the head.  So what is reasonable and ordinary effort.  I think it is different by age group.

This is what I would have
10U rec no error
12U rec no error
14U rec error
all ages and levels of travel ball, error
High school ball error

When in doubt, and there is no contact with the ball give the batter a hit.

I am glad to hear that you couldn't find any sites to address this.  This means nobody can prove me wrong on this either!